Facebook Previous articleWomen dancing in the limelightNext articleCouncil to begin taking over Limerick estates admin Rhys Marshall confirmed as latest Munster departure online poll by Opinion Stage Linkedin Twitter 2021 British and Irish Lions Tour to be shown on free-to-air television CommentNewsCommunityLocal NewsRugbyMunsterSportShould Thomond Park’s naming rights be available for sale?By admin – May 8, 2014 661 Team News: Munster name team to take on Ulster at Thomond Park WhatsApp TAGSMunsterMusic LimerickRugbyThomond Park RELATED ARTICLESMORE FROM AUTHOR Munster announce departure of long-serving prop James Cronin Print Craig Casey praises the influence of Conor Murray Advertisement Email Tom Savage: Hooker an area where Munster can find improvement going forward
Home » News » Agencies & People » Inbound! Estate agents are national No.1 at answering customers’ calls previous nextAgencies & PeopleInbound! Estate agents are national No.1 at answering customers’ callsEstate agents beat legal firms, doctors, phone firms and utilities for call response times, says new research.Nigel Lewis12th February 20210432 Views Estate agents are the best at answering phones promptly, a major survey has discovered, beating utility companies, doctors, banks, phone companies and legal firms.Waiting for long periods to get through to businesses is often a hair tearing and all-too often common experience for many people but only 5% of the respondents said they rate estate agents poorly for call handling times.This compares with utility companies (33%), doctors (27%), banks (25%) and phone companies (21%). Only solicitors came near to estate agents at 6%.The survey, conducted by Moneypenny, reports that overall a fifth of those quizzed reported waiting between one and five minutes to get through, and a quarter up to ten minutes.45 minute waitAstonishingly, 6% said they had waited between 45 minutes and an hour to get through on the phone to a company while 19% had given up.People’s tolerance of long waiting times is greatest among the young and lease among those over 55 years old.“Since the start of the pandemic we’ve seen a marked increase in the number of property agencies calling on outsourcing call handling and live chat support because they recognise the importance of accessibility for their clients, particularly during such a busy time with the stamp duty holiday,” says Joanne Tattum (pictured), Head of Estate Agents Sector for Moneypenny, which has 2,5000 industry clients.“Improving customer care has been a real priority for property agencies over the last decade so it’s great to see it recognised in these findings.”Read more about in-bound calls.phone answering service Joanne Tattum Moneypenny February 12, 2021Nigel LewisWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles Letting agent fined £11,500 over unlicenced rent-to-rent HMO3rd May 2021 BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021
Would you like to read more?Register for free to finish this article.Sign up now for the following benefits:Four FREE articles of your choice per monthBreaking news, comment and analysis from industry experts as it happensChoose from our portfolio of email newsletters To access this article REGISTER NOWWould you like print copies, app and digital replica access too? SUBSCRIBE for as little as £5 per week.
By Randy PospishilNORFOLK, Neb. (June 11) – Thrills and spills may be a racing sports cliche, but the terminology describes the racing at the Off Road Speedway last Saturday night.Side-by-side racing is commonplace, and three-wide is frequent, but on several occasions during Saturday’s feature races on the ‘dry slick’ Norfolk track spectators were treated to cars aligned four-wide across the track.The result was multi-car spin-outs and, in the case of the IMCA Sunoco Hobby Stocks, a rollover.Tracy Buck earned his first Off Road Speedway win in that division by taking the lead with six laps remaining and surviving two cautions, including the rollover, and then holding off Austin Brauner. Nate DeSive finished third.Chad Bruns will remain at the top of the IMCA Sunoco Stock Car standings after his second feature win in the division. Bruns went side-by-side with Ron Pettitt for three laps before denying Pettitt his third Off Road Speedway win. Pettitt’s son Tanner finished a distant third.Four cautions kept the cars close together throughout the Karl Chevrolet Northern SportMod feature. Derik Fox led all but the last lap before being edged at the finish line by Justin Addison as the two cars came out of turn four and crossed the finish line together … not only side-by-side but also in contact with each other. Kyle Prauner finished third.Ramsey Meyer’s Mach-1 Sport Compact win was his fourth in six races at Off Road Speedway and will contribute to his nation-leading point total in the division.